What Really Is

Emotional Intelligence?

What Really Is

Emotional Intelligence?

You may at times see the term emotional intelligence used as a replacement for self-awareness or, as in the case below, as the parent of self-awareness. We don’t agree. To us, emotional intelligence – as with any other form of intelligence – is an expression of self-awareness in action.

Although the concept of emotional intelligence has been around for some time, it was psychologist and author, Daniel Goleman, who brought it into the mainstream with his book, Emotional Intelligence. Through his research, Goleman uncovered five key components of emotional intelligence:

  • Self-awareness
  • Self-regulation
  • Motivation
  • Empathy
  • Social skills

You may at times see the term emotional intelligence used as a replacement for self-awareness or, as in the case below, as the parent of self-awareness. We don’t agree. To us, emotional intelligence – as with any other form of intelligence – is an expression of self-awareness in action.

Although the concept of emotional intelligence has been around for some time, it was psychologist and author, Daniel Goleman, who brought it into the mainstream with his book, Emotional Intelligence. Through his research, Goleman uncovered five key components of emotional intelligence:

  • Self-awareness
  • Self-regulation
  • Motivation
  • Empathy
  • Social skills

Self-Awareness

The cornerstone to emotional intelligence, self-awareness requires us to identify and understand our thoughts, feelings, and emotions.  People with high levels of self-awareness are in tune with their strengths and weaknesses and are eager and open to tackling that latter through introspection, learning, and feedback from others.

Self-Regulation

Once we’re aware of our thoughts, feelings, and emotions, the next step is to self-regulate, meaning control these inner impulses. For obvious reasons, this is particularly true in times of change and volatility, where we may be challenged or surprised by the people or events around us. The greater our self-regulation, the more successful we are in pursuing our goals and aspirations and being true to our core values.

Motivation

This is where the fruits of self-awareness self-regulation, and emotional intelligence begin to pay dividends. The outside-in, extrinsic motivations (e.g., pay raises, bonuses, promotions, coffee bars) are the ways most organizations attempt to motivate their people (with little to no long-term success), people with high levels of emotional intelligence are intrinsically motivated – meaning they value the work itself. Intrinsically motivated people work harder, generate better results, and get along better with colleagues all for the value of the work itself.

Empathy

Empathy is our ability to walk in the shoes of another, cognitively, emotionally, and compassionately. Ego’s opposite, empathy requires us to put ourselves on the backburner and instead focus on the wants, needs, and interests of others. Highly empathetic people make outstanding leaders and teammates precisely because they’re able to see the world through the eyes of those around them.

Social Skills

In the same way that self-awareness naturally leads to our ability to self-regulate, so too does empathy enable us to more effectively manage relationships with others – particular difficult personalities or those that challenge us. Our empathetic nature enables us to ‘read the room’ and pick up on cues others may miss. This, in turn, enables us to be more effective at interacting and communicating with others.

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